business
Heidi Health and Best Practice clash over AI platform rollout
Heidi Health and Best Practice are locked in a bitter turf war that threatens the rollout of an AI platform.
Key points
- Heidi II can complete administrative tasks autonomously, giving doctors more time with patients, Heidi Health says.
- Heidi Health is backed by Blackbird Ventures and was last valued at about $1.26 billion.
- A turf war with Best Practice is threatening the rollout of the AI platform, which is key to Heidi's growth plans.
Why it matters. The dispute is threatening the rollout of a platform that is a key part of Heidi Health's growth plans.
Heidi Health has launched Heidi II, an AI platform it says can complete administrative tasks autonomously so doctors have more time with patients. A bitter turf war with Best Practice, another of the country's biggest health technology businesses, is threatening the rollout. Heidi, backed by Blackbird Ventures and last valued at about $1.26 billion, says the platform is a key part of its growth plans.
Latest updates
Heidi Health and Best Practice clash over AI platform rollout
A dispute between two of Australia's largest health technology businesses is threatening the rollout of an artificial intelligence platform. Best Practice, which doctors use to manage patient files, has warned that the new platform from Heidi Health could change medical records without adequate oversight. Heidi, a start-up backed by Blackbird Ventures, was last valued at about $1.26 billion and has launched the platform as part of its growth strategy. The report describes the dispute as a bitter turf war between the two companies. The full extent of any regulatory or commercial response has not yet been reported.