business
Primark brings forward UK home delivery launch by two years as profits slide
Primark brings its UK home delivery launch forward by about two years, to December next year, as profits fall.
Key points
- Primark will launch home deliveries in the UK by December next year, about two years earlier than previously planned.
- Primark is taking over a robot-assisted warehouse in Sheffield, bought from Debenhams, by the middle of next year.
- Sales rose 4% to £9.8bn in the year to 12 September, while profits fell 10% to £1bn.
Why it matters. Weston said research showed home delivery could attract new customers rather than just shifting store sales online, as Primark faces tough competition from Shein and others.
Primark will launch home deliveries in the UK by December next year, boss George Weston said, after pulling plans forward by about two years. It snapped up a robot-assisted Sheffield warehouse from Debenhams and takes it over by the middle of next year. Sales rose 4% to £9.8bn in the year to 12 September, but profits fell 10% to £1bn after price cuts.
Latest updates
Primark brings forward UK home delivery launch by two years as profits slide
Primark is bringing forward its plan to offer home deliveries by two years. The retailer has acquired a robot-assisted warehouse to support the service. It intends to have the UK home delivery service running before the end of the planned timeframe. The move comes as the retailer's profits have slid. The reporting does not give the profit figures or the exact launch date. Primark has traditionally sold through its stores, so the change marks a shift in how it reaches customers.